Privacy
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GrassTech is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. Please read the complete GrassTech privacy statement.

Collection of Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are joining a limited-access area of the site or requesting information about our products. Personal information collected by this site often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

GrassTech also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this site.

This site also collects information about which pages our customers visit within the site. The site visitation data is identified only by a unique ID number, and it is never linked with personal information.

Use of Personal Information

We use your personal information for the following purposes:

To ensure our site is relevant to your needs.
To deliver services, such as newsletters, events, training or software, that you request or purchase.
To help us create and publish content most relevant to you.
To alert you to product upgrades, special offers, updated information and other new services from GrassTech, if you so request.
To allow you access to limited-entry areas of our site as appropriate.
We will merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry areas of GrassTech.com, with your approval, we will combine site-visitation data with your personal information in order to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won't merge your personal information with site-visitation data.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

GrassTech may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GrassTech or the site; (b) protect and defend the rights or property of GrassTech and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of GrassTech employees, users of GrassTech products or services, or members of the public.

Your information may be stored and processed in any country in which GrassTech or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of your Personal Information

When you register, or otherwise give us personal information, GrassTech will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

GrassTech may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service.

Security of your Personal Information

GrassTech is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities. When we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

GrassTech is a general audience site and does not knowingly collect any personal information from children.

Use of Cookies

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

Web beacons, also known as clear gif technology, or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a Web page. We do not use this technology to access your personally identifiable information.; it is a tool we use to compile aggregated statistics about site usage. We may share aggregated site statistics with partner companies but do not allow other companies to place clear gifs on our sites.

If you choose to not have your browser accept cookies from this Web site, you will be able to view the text on the screens, however you will not experience a personalized visit nor will you be able to subscribe to the service offerings on the site.